1. Hp Touchpad Scroll Not Working Windows 10
2. Hp Usb Mouse Not Working Windows 10

Mar 13, 2018 - Is the touchpad not working properly on your HP/Lenovo/Dell/Acer/Asus laptop running Windows 10? Are you unable to move the mouse. USB HP Optical Mouse issue and Windows 7/8/10 strange issue. After that the USB HP Optical Mouse mouse instantly starts working on that particular USB port, you will see that it dissapeared from the Device Manager, even if you restart or if you 'Scan for hardware changes'. Simply disabling the device will not fix issue. HP PCs - Troubleshooting Mouse Problems (Windows 10, 8) Mouse is not working. Problems with an HP Wi-Fi Mobile Mouse. Making the mouse pointer move faster, be more visible, or click better. The mouse pointer stops moving periodically, only moves in one direction, or moves erratically.

Windows 10 offers over ten touchpad gestures. In addition to the standard tap to click, slide to scroll, and pinch to zoom gestures, there are other gestures like three finger swipe to show desktop, and three finger tap to see action center.

While these gestures are handy for all users to navigate quickly, we often hear users complaining that one or more touchpad gestures are not working.

If one or more touchpad gesture is not working on your Windows 10 laptop, you can use the following solutions to make touchpad gestures work again on your Windows 10 laptop.

NOTE: If the touchpad is not working, refer to our fix to touchpad not working in Windows 10 article.

Check if other gestures are working

Some of the gestures require a precision touchpad to work. So, if your laptop is not equipped with a precision touchpad, some gestures might not work. If only one or two gestures are not working, it’s likely because your laptop doesn’t have a precision touchpad.

You can navigate to Settings > Devices > Touchpad section to check if your laptop has a precision touchpad.

Check if touchpad driver is installed

Gestures don’t work unless the correct touchpad driver is installed on your PC. If you have not installed the touchpad driver yet, download it from the manufacturer’s website and install it right now.

Check if gestures are turned off

There are provisions in Windows 10 to turn on or off individual gestures. We suggest you check if you accidentally turned off one or more gestures.

Refer to our how to turn on or off gestures in Windows 10 guide for step-by-step directions.

Disable and then enable the touchpad

Disabling and then enabling the touchpad might make gesture work again. You can go through our three ways to enable or disable the touchpad in Windows 10 guide for instructions.

Reinstall the touchpad driver

Touchpad gestures might not be working on your PC because either the touchpad driver is corrupted or one of its files is missing. Reinstalling the touchpad driver is the best way to address the issue. To reinstall the touchpad driver:

Step 1: Open Device Manager. Expand Mice and other pointing devices to see your touchpad’s entry.

Step 2:Right-click on the touchpad entry and then click Uninstall device option.

Step 3: When you get the following prompt, select Delete the driver software for this device option and then click Uninstall button to uninstall the touchpad driver.

Reboot your PC once.

Hp Touchpad Scroll Not Working Windows 10

Step 4: Download the latest version of the touchpad driver from your PC manufacturer’s website and then install the same.

Is the touchpad not working properly on your HP/Lenovo/Dell/Acer/Asus laptop running Windows 10? Are you unable to move the mouse cursor with the touchpad? Cannot perform left and right clicks using the touchpad? In this guide, we will show you how to make your Windows 10 laptop touchpad work again.

Since the touchpad is not working on your PC, you will have to connect an external mouse or use keyboard shortcuts to follow the solutions in this article.

Restart your PC

Before trying out other solutions, it’s a good idea to restart your PC once. The thing is, sometimes, all you need to do is restart your PC to make the touchpad work again.

For instance, on my ThinkPad, touchpad stops responding at times. I simply restart the laptop to get the touchpad working again.

Since the touchpad is not working, use keyboard shortcuts to reboot the PC. Simultaneously press Windows logo and X keys to see the power user menu, press U key to see all power options, and then press R to restart your PC.

Check if the touchpad is disabled

Like in earlier versions, one could disable the touchpad in Windows 10 as well. So, unless you are very sure, it’s worth checking if the touchpad is disabled.

Hp Usb Mouse Not Working Windows 10

The option to enable or disable the touchpad is under mouse settings (mouse properties). You can also check touchpad settings (not in Windows 10’s settings).

Refer to our 3 ways to enable/disable touchpad in Windows 10 guide for directions.

Disconnect external mouse

You can skip this solution if you are not using an external mouse with your laptop.

There is an option in Windows 10 which allows you to automatically turn off the touchpad once an external mouse is connected. Simply unplug the external mouse once to check if the touchpad starts working.

Between, you can turn off the option under Settings:

Step 1: Navigate to Settings > Devices > Touchpad.

Step 2: Turn on Leave touchpad on when a mouse is connected option.

Restore Windows 10 to a previous date

If the touchpad was working till a few days ago, you might be able to make it work again (unless it’s a hardware issue) by restoring Windows 10 to a previous date when the touchpad was functioning properly.

Refer to our how to restore Windows 10 to an earlier date article for step-by-step directions.

Restore the old version of the touchpad driver

If the touchpad stopped working after updating its driver to the latest version, you could try restoring the previous version of the driver. It’s easy. Here is how to do that.

Step 1:Right-click on the Start button and then click Device Manager.

Step 2: Expand Mice and other pointing devices to see your touchpad entry. If you cannot see the entry, it’s likely because the touchpad hardware is not working, or the driver is not installed.

Step 3:Right-click on the touchpad entry and then click Properties.

Step 4: Switch to the Driver tab. Click Roll Back Driver button to restore the previous version of the driver.

Reinstall the touchpad driver

If nothing helps, reinstalling the touchpad driver should fix the issue. Here is how to do that.

Step 1: Open the Device Manager by right-clicking on the Start button on the taskbar and then clicking Device Manager option.

Step 2: In the Device Manager, expand Mice and other pointing devices. Note down the touchpad name and model.

Step 3:Right-click on the touchpad entry and then click Uninstall device option.

Step 4: When you see the following dialog, select Delete the driver software for this device option. Click Uninstall button to uninstall the touchpad driver.

Step 5: After uninstalling the touchpad driver, reboot your PC once.

Step 6: Download the latest version of the touchpad driver from your PC manufacturer’s website and then run the setup file to install the driver.

Your touchpad should start working now.

Run the diagnostics tool by your OEM

All laptop manufacturers offer hardware diagnostics software to scan and check for hardware issues. Contact your laptop manufacturer to download the diagnostics software.